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Our information
Airostar
Pekstraat 4
8211 AB Lelystad
The Netherlands
This address also serves as our return address.
Please note: we do not have a physical store, so it is not possible to visit us in person for pick ups or returns. All orders and returns are handled through our online shop and via postal delivery.
Airostar is officially registered with the Dutch Chamber of Commerce:
KvK Number: 32146785
VAT Number: NL861207403B01
We believe it is important that reviews provide the best possible reflection of our products and services. That is why our reviews are managed impartially by WebwinkelKeur. WebwinkelKeur has implemented measures to ensure the authenticity of reviews. You can read more about these measures here. Our customers are not rewarded for writing reviews. No discounts or gifts are provided.
Complaints Procedure
It may happen that something does not go entirely as planned. We kindly ask you to first notify us of any complaints by emailing info@airostar.com. We will then look for a suitable solution together with you.
If this does not lead to a resolution, it is possible to submit your dispute for mediation via WebwinkelKeur: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil